Patient Access Representative I

 

It's more than a career, it's a calling.

MO-SSM Health Medical Group and Urgent Care St. Charles

Worker Type:

Regular

Job Highlights:

As a Patient Access Representative, you will be the first point of contact for our patients when they walk into the clinic. In this role, you will need strong attention to detail, a positive attitude, and the desire to have face to face interactions with our patients and their families.

If the needs, wants, and goals of each patient matter to you… then we’d love to learn more!
Please fill out your application today.

The office hours of this position are 8 am to 5 pm.

Job Summary:

Reponsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

EDUCATION

• High school diploma or equivalent

EXPERIENCE

• No experience required

Department:

7015000125 SJMP FM

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.