Company Description
Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. If you identify with any of the following communities do not hesitate to register.
Company Name: Booking
At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world.
We’re a truly global e-commerce company, with business operations in nearly every country and city on the planet. And we want to make it easy for everyone, anywhere in the world, to pay for their travel or do business with our platform – whenever and however it’s convenient for them.
Our brand new FinTech business unit – with teams in Amsterdam, London and Shanghai – develops new products and drives innovation to help us continue removing financial friction from the travel process. That makes buying and selling travel-related products and services simpler for both travelers and partners.
The Payments Compliance Operations team is part of the RegTech department within FinTech. The goal of the Payments Compliance team is to proactively protect, prevent, detect and respond to non-compliant and/or criminal behavior. The team is responsible for managing compliance threats across the business operations globally. Continuous improvement on detection and response capabilities is key. We are looking for Compliance Operations Analysts who are motivated to take ownership for an array of actions to address incidents for which they are held accountable: Analysts investigate and resolve compliance cases from start to finish. On the one hand they must have great communication skills to proactively inform and involve relevant internal stakeholders (e.g. FCRM Compliance, Legal, Technology, Finance). On the other hand analysts are expected to proactively initiate innovation within Compliance operations.
What you’ll bring:
- Conduct onboarding and ongoing customer due diligence
- Conduct, and perform quality control relative to, a variety of investigation types, including suspicious activity, sanctions, and enhanced due diligence.
- Communicate and involve relevant internal and external stakeholders to respond to escalations and incidents (Financial Crime) as a first point of contact for all stakeholders. E.g. Legal, Customer Service, Finance, Partner Services;
- Perform data management on cases and maintain timelines by ensuring timely actions of involved stakeholders;
- Perform analysis at business transaction level to understand what happened, and what mitigation measures are to be taken;
- Contribute or lead other projects which reduce Financial Crime related losses while maintaining focus on a positive customer experience;
- Work effectively with team members and leadership by communicating Financial Crime trends and sharing ideas and knowledge in a constructive and positive manner;
- Use a combination of manual and automated tools to proactively analyze various data;
- Assist in the development of new tools for uses in Financial Crime detection/prevention;
- Develop, initiate, maintain, and revise automated strategies and approaches for Booking.com’s security and Financial Crime operations within the big picture of the organization;
- Provide support education by sharing outcomes of analyses about trends and patterns to relevant staff;
Requirements
- At least 3 year of knowledge and experience with regard to Financial Crime and/or security case management;
- Expertise about the creation, delivery, and presentation of regular OSINT reports on FCRM subjects related;
- Good knowledge of Sanctions regimes including OFAC, EU and UK
- Good knowledge of standard AML requirements
- Excellent transaction monitoring and screening experience
- Must be proficient with Microsoft Excel and other Microsoft Office applications;
- Expertise working with CMT’s;
- BSc, MSc or equivalent, preferably in Law, Criminology, Economics, or comparable;
- Trustworthy character;
- Must have strong decision making ability and be self-disciplined;
- Good and effective communication skills;
- Ability to prioritize incoming escalations and requests appropriately using clear communications;
- Self-starter and able to work independently and enjoys creating and implementing new initiatives;
- Hands-on;
- Comfortable working fluently in English, both written and spoken;
- Strong commercial attitude/business-driven and interest;
- Currently living in the Netherlands or willing to relocate to the Netherlands;
- No 9-5 mentality;
- Knowledge of the travel industry is a plus
In return, we’ll provide:
- An opportunity to contribute to a high scale, complex, world renowned product and see the real time impact of your work on millions of travelers worldwide.
- Be part of a truly international fast paced environment and performance driven culture.
- Various opportunities to grow technically and personally via side projects, hackathons, conferences and your involvement in the community.
- Headquarters located in one of the most dynamic cities in Europe: Amsterdam
- Performance-based company that offers 29 vacation days, career advancement, and lucrative compensation, including bonuses and stock potential
- Discount on Booking.com accommodations with the “Booking Deal” including other perks and benefits
- Company-sponsored family and social activities to help our employees become integrated with each other and Dutch culture
- Diverse and creative colleagues from every corner of the world
- With over 70 different nationalities within the technology department alone, you will be able to absorb new skills and grow your career in a multicultural environment.
We value Diversity of all types and in an open, dynamic workplace. This has been a pillar at Booking.com since day one, and something we continue to strongly belie
