Assessment OfficerAPS4 Full-time, Non-OngoingBrisbane, QLD; Parramatta and Surry Hills, NSW, Hobart, TAS; Darwin, NT; Perth, WA. The Aged Care Quality and Safety Commission (the Commission) offers interesting and challenging work, focused on improving the lives of older people. As the single independent regulator of Australian Government-funded aged care services, the Commission plays a central role in maintaining the integrity of the aged care system.We independently accredit, assess and monitor aged care services subsidised by the Australian Government, conduct home care investigations and determine provider compliance including whether any requirements or sanctions need to be imposed.We are also responsible for: granting approval for providers to deliver aged care services administering the Serious Incidents Response Scheme (SIRS) reducing the use of restrictive practices resolving complaints about services.Roles at the Commission provide the opportunity to contribute to building a world’s best practice regulator of aged care services. We have a highly skilled staff of complaints officers, compliance officers, quality assessors, general administration officers, ICT developers, educators, executives, finance and human resources officers.We have exciting employment opportunities for the right people to register for our Temporary Employment Register (TER).
The TER assists the Commission to access appropriately skilled and experienced individuals for temporary positions (up to a possible maximum period of 3 years) and is open for candidates to register an interest in temporary employment as an Assessment officer. Candidates should be aware this is a register only and that you will only be contacted regarding your application if a vacancy arises that matches your skills, qualifications and/or experience. Employment at the Commission offers generous employment conditions and career pathways both internally and externally, supported through our commitment to the development of staff capabilities that are sought after by other public sector regulators. You will be responsible for undertaking the initial assessment of reportable incidents, with the support of more senior team members, to: strengthen aged care systems to reduce the risk of abuse and neglect build providers’ skills so they can better respond to serious incidents enable providers to review incident information to drive improvements in quality and safety reduce the likelihood of preventable incidents reoccurring ensure people receiving aged care have the support they need.The 8 types of reportable incidents that must be reported to the Commission include: · Unreasonable use of force · Unlawful sexual contact or inappropriate sexual conduct · Psychological or emotional abuse · Stealing or financial coercion by a staff member · Neglect · Inappropriate use of restrictive practices· Unexplained absence from care / missing consumers · Unexpected death A SIRA officer is required to undertake assessments in accordance with the Commission’s risk framework, operating procedures, and other job aids.
SIRA officers are directly supported in their role by Senior Officers and Team Leaders who are responsible for more complex assessments. Position DutiesYour main responsibilities will include: Assessing sensitive and at times confronting information within prescribed timeframes and guidelines. Searching and analysing the Commission’s business systems. Documenting in an accurate and timely manner your assessments and recommendations.
Communicating with aged care providers both verbally and in writing, if further information is required to inform an assessment. Commitment to agreed productivity goals. Applying feedback to ensure quality and consistency in the assessment process. Attend, and participate in, team meetings or training when required.
Position Eligibility Requirements To be successful in this role you will need to demonstrate the following: Capacity to work to rostered 7.5 hours per day between 7am-7pm including, weekend and public holidays. Willingness to work principally in the office during your probation period. The ability to manage competing priorities and progress assigned work both individually and as part of a team. Good judgement and strong interpersonal skills.
The ability to learn and build proficiency across different IT systems. The ability to remain positive and responds to pressure in a calm manner. Willingness to take personal responsibility for accurate completion of work. Willingness to seek and act on feedback.
Position Notes Salary offered will be between $74,501 and $78,720 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.Non-ongoing opportunity will be offered for an irregular/intermittent term. Opportunities will be offered for varying periods up to 12 months with a possibility of extension to a maximum of three years. Only candidates who hold Australian citizenship can apply.
Appointment is conditional on successfully completing a national police check. For more information please visit www.apsc.gov.au/citizenship-aps How to Apply?1. Navigate to ‘Current Vacancies’ section of the careers page and locate the relevant job title. All documentation relating to the role and application process will be located here.2.
Click on the job title and at the bottom of the Advertisement you will be asked to create an account If you are a first-time user or to sign in to complete your application.3. As part of your application you will be requested to complete a statement of claim and attach your Resume. Cover letter is optional4. Click ‘Apply Now’ when you are ready to submit your application.
Contact Officer: Please contact our recruitment team on (02) 9633 3262 or recruitment@agedcarequality.gov.au for assistance with accessing our website or with lodging your application. Diversity and Inclusion The diversity of our staff is very important to us. We welcome and actively encourage applications from all Australian citizens to achieve a workforce that reflects our community. The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and the unique knowledge Aboriginal and Torres Strait Islander employees bring to our workplace, policy development and service delivery.
We welcome and actively encourage applications from Aboriginal and Torres Strait Islander people in line with our commitments in our Reconciliation Action Plan.
