CIRCULATION ASSISTANT I

 

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DEFINITION

OPEN/PROMOTIONAL RECRUITMENT

MONTHLY SALARY RANGE:
$3,411.82 - $3,586.10 - $3,769.88 - $3,963.22 - $4,166.08 - $4,379.86

FLSA STATUS: Non-Exempt

EXAMINATION DATE: Wednesday, September 6, 2023 at 8:30am
(Candidates must appear in person for the examination).

The City of Stockton is currently recruiting for the position of Circulation Assistant I. There are three (3) full-time vacant positions in the Manteca, Mountain House, and Ripon Branch Libraries. The ideal incumbent is enthusiastic about and committed to providing library services and programs to a diverse community. This is a career opportunity working alongside a talented and dedicated staff in partnership with community-based organizations to deliver outstanding customer service across all its programs.

This recruitment is being conducted as an Open/Promotional recruitment. Current regular full-time City of Stockton employees may apply for this position as a promotional opportunity, and successful candidates will be placed on a promotional list. All other candidates may apply for this position as an open competitive opportunity, and successful candidates will be placed on an open list. The appointing authority will have the option of requesting names from the promotional list, the open list, or a combination of both. This list may be used to fill future full-time vacancies.

Incumbents in this position are included in the Civil Service system, in a "for-cause" employment status, and are represented by Stockton City Employees' Association. (Classified/Represented)

TYPING CERTIFICATE REQUIRED - DUE by AUGUST 31, 2023 BY 5:30PM

A valid typing certificate is required for this position. The submitted typing certificate must reflect the completion of a 5-minute typing test with a minimum net typing skill of 40 words per minute. Online typing certificates will be accepted. See Supplemental Question #3 for details.

Prior to appointment, eligible candidates will be required to submit to and successfully pass a background investigation, which will include fingerprinting .

Veteran's Preference :
This position is eligible to receive Veteran's Preference Points for entrance into the Civil Service. Veteran's Preference Points will not be granted on the promotional list. If you believe you may qualify for Veteran's Preference Points, please attach a DD-214 Member-4 copy indicating at least 181 consecutive days of service with honorable discharge with your application or submit by Thursday, August 31, 2023 at 5:30 p.m. See Supplemental Question #14 for details.

Under general supervision, performs clerical library and public contact work; provides check-out, return, registration and circulation desk services; may be assigned to the Main Library or branch libraries in outlying areas; performs related work as assigned.

CLASS CHARACTERISTICS

Circulation Assistant I is the entry-level class in this library patron service support series. Initially under close supervision, incumbents perform the more routine duties while learning City policies and procedures and becoming familiar with library systems and practices. This class is alternately staffed with Circulation Assistant II, and incumbents advance to the higher class after successfully completing a one-year probationary period and demonstrating proficiency which meets the qualifications for the higher level class.

PRINCIPAL DUTIES (Illustrative Only)

• Sets up circulation desk for daily activities; turns on terminal, pulls unclaimed reserves, prepares cash drawer and desk supplies.
• Checks library books and materials in and out utilizing a computerized system; empties book drops.
• Registers and issues library cards to patrons; checks patron status to verify registration information; explains library circulation policies and procedures.
• Calculates and collects fines and other charges for overdue, lost or damaged books; records and balances daily receipts.
• Assists library paraprofessional and professional staff, and refers difficult or unusual problems to appropriate supervisory or professional staff members.
• Responds to basic patron requests for directional information and materials and refers questions of a more technical or reference nature to appropriate staff members.
• Contacts patrons regarding; returned mail/address verifications; receives, verifies and releases materials for online reserve requests.
• Performs general clerical and typing work; unpacks and sorts daily book shipments and distributes as indicated.
• Receives returned books and materials, and examines items for damage; sorts returned materials for return to local shelves or for shipment to other library locations.
• Operates computer terminal and other standard and library office equipment.
• Prepares a variety of periodic and special library processing and activities reports for supervisory review.
• Maintains records and files related to library services activities and projects, including interlibrary loan.
• Assists in a variety of assigned special projects and services.
• Receives, claims, and inventories periodicals, subscriptions/serial publications.
• Maintains and orders supplies for the library system as well as the section.

MINIMUM QUALIFICATIONS

Education/Experience:
Possession of a high school diploma or GED.

Other Requirements:

• Must possess a valid (two years old or less) typing certificate for a least 40 NET words per minute.
• Must be willing to work evenings and weekends.
• Must possess the physical characteristics to perform the critical and important duties of the job, including walking, reaching above head, bending to floor level, standing continuously without a break for two-hour periods, and lifting and carrying 30 pounds.

NOTE: The level and scope of the knowledge and skills listed below are related to job duties as defined under "CLASS CHARACTERISTICS."

Knowledge of :

• General municipal library services, organization and functions;
• Basic public desk etiquette and customer service skills and methods of providing information;
• Basic business arithmetic;
• Basic office practices and procedures; and
• Use of standard office equipment, including the use of computerized equipment.

Skill in :

• Following oral and written directions;
• Dealing tactfully and effectively with a variety of individuals, including patrons, library staff and the general public;
• Making accurate arithmetic computations to determine library overdue fees, cash balances and related tasks;
• Making sound judgments and decisions within established guidelines;
• Interpreting library procedures and operational manuals;
• Directing and instructing Library Aides, trainees, and volunteers;
• Performing office support work, including typing and filing; and
• Operating standard office equipment, including a typewriter, photocopier, fax, word processor and/or computer equipment.

The Examination :
Applicants who qualify in terms of relevant work experience and education, that best fit the needs of the City, will be invited to participate in the examination process. The examination process may include a written examination weighted 100%. However, the City reserves the right to utilize alternative testing methods if deemed necessary. Candidates must receive a minimum passing score of 70%, as determined by the relative performance of all candidates in all portions of the examination. In the event of identical ratings, candidates' names will be arranged in order of application date/time, and, if the same, then arranged alphabetically.

ALL APPLICATIONS AND SUPPLEMENTAL QUESTIONNAIRES MUST BE COMPLETED FULLY AND SUBMITTED ON AN OFFICIAL CITY OF STOCKTON APPLICATION. INCOMPLETE APPLICATIONS AND SUPPLEMENTAL QUESTIONNAIRES WILL BE REJECTED AND CANNOT BE REVISED AFTER SUBMITTAL ON OR BEFORE THE FINAL FILING DATE. THE REQUIRED TYPING CERTIFICATE MUST BE SUBMITTED WITH YOUR APPLICATION OR BY FRIDAY, AUGUST 19, BY 5:00 PM; FAILURE TO SUBMIT THIS CERTIFICATE BY THE DEADLINE WILL RESULT IN REJECTION OF YOUR APPLICATION. POSTMARKS, FACSIMILES, AND PHOTOCOPIES OF THE CITY'S EMPLOYMENT APPLICATION WILL NOT BE ACCEPTED. RESUMÉS ARE WELCOMED BUT SHOULD BE SUBMITTED AS ADDITIONAL INFORMATION ONLY. PLEASE DO NOT STATE "REFER TO RESUMÉ".

The information in this announcement concerning the terms and conditions of employment does not constitute either an expressed or implied contract, and these provisions are subject to change.

NOTE:

• After on-line submittal, immediate notification will appear on your screen indicating your application has been received. Please print this as confirmation of application submittal.
• It is the applicant's responsibility to ensure a correct email address is provided and that correspondence is being received.
• NeoGov.com: Some e-mail accounts have been known to place these e-mails in the spam/junk folder. Please check your e-mail folders and accept e-mails ending with neogov.com.

In accordance with California Government Code section 3100, et seq., all City of Stockton employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath.

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